Điều kiện & điều khoản

A. Terms of use agreementScope of application

This agreement ("User Agreement") is a summary of the terms and conditions for Gotadi and its affiliates to provide services to people ("Users") who intend to buy or inquire about any Gotadi products and / or services using the Gotadi website or use any other Gotadi user interface channel, including salespeople, representative offices, telephone exchanges, advertisements, promotional campaigns, ...

Both Users and Gotadi are individually called "stakeholder" in this agreement and collectively referred to as "stakeholders".

The User's responsibility to acknowledge this agreement

Users using services from Gotadi will be deemed to have read, understood and absolutely accept the terms and conditions of this agreement, an agreement that governs User's transactions or the provision of such services by Gotadi in practice, and will bind User. All rights and obligations of User and / or Gotadi in respect of any services provided by Gotadi will be limited to the scope of this agreement.

Gotadi reserves the right at its sole discretion to terminate access to any or all parts of Gotadi's website or other sales channels and related services or any part thereof at any time, without notice, for general maintenance or for any reason.

In addition to this Agreement, there are some specific terms of service (TOS) for services / products offered by Gotadi such as airline tickets, hotels, vacation packages, etc. This TOS will be provided/ updated by Gotadi and shall be deemed to be part of this Agreement and in the event of a conflict between such other Specific Terms of Service (TOS) and this Agreement, the terms of this Agreement will be applied. Users will be required to read and accept the TOS in relation to the services / products that the User has used.

Besides that, the Service Provider may also provide terms and instructions for special features, offers or operating rules and policies for each Service (for example, flights, hotel reservations, service packages ...). The User is responsible for ensuring compliance with the Service Provider's terms and instructions or operating policies, which include the terms and conditions set forth in the fare rules, shipping contracts, or other provisions of Service Providers.

Gotadi's services are provided to the User only on condition that he or she accepts without modifying all terms, conditions and notices in this Agreement and other Specific Terms of Service (TOS). To eliminate suspicion, this is clarified as follows: The User�s use of the Services is a user's acknowledgment and acceptance of these Terms and other specific Terms of Service (TOS). If the User does not agree to any part of such terms, conditions and notices, the User does not need to use the Gotadi Services.

In case any of these terms, conditions and notices herein conflict with the Additional Terms or other terms and instructions in any other Gotadi documents, these terms will be applied
 
Third Party Account Information

By using the Account Access service on Gotadi's website, users allow Gotadi and its agents to access third-party websites, including Banks and other payment gateways, as they designate or on their behalf to obtain the requested information

During registration, the User will choose a password and be responsible for the password and account security.

Users are solely responsible for all activities that occur when using their password or account. Users are responsible to notify Gotadi immediately in writing of any unauthorized use of their password or account or any security breach. Gotadi will not be responsible for any losses that may occur to a User due to unauthorized use of their password or account, whether they know it or not. Users will not use other people's passwords at any time.
 
Payment costs

Gotadi reserves the right to charge the rates listed specifically on the web site, as well as transaction fees based on those completed transactions. Gotadi also reserves the right to change any or all fees without notice.

Users will be solely responsible for all charges, fees, taxes, taxes, and any fixed amounts payable, resulting from the use of the services.

In case that Gotadi charges not enough of listing fees, services or transaction fees or any other fees by technical issue or other reason, Gotadi reserves the right to deduct / charge / claim the rest after that transaction at its sole discretion.

On rare occasions, if the booking is not confirmed for any reason, we will issue a refund and notify you. Gotadi has no obligation to rebook or compensate / replace an unconfirmed reservation. All subsequent bookings will be processed as new transactions, without reference to previously unconfirmed bookings.

The user will request Gotadi to refund the money for the hotel reservation or flight tickets but have not used it for any reason within 90 days from the departure date for the flight ticket and / or Check-in date for hotel reservation. Any refunds that apply will be processed according to the policies of Airlines, Hotels and Gotadi on a case by case basis. Refunds will not be made for any requests made after the 90-day period above. All amounts due to hotel / flight / tour bookings but not yet used as such will be deemed lost.
  
Information security

Any information specifically mentioned by Gotadi as Confidential information must be kept by the User confidential and not disclosed except as required by law or for the purposes of this agreement and the obligations of both parties in it.
 
Gotadi uses the user's mobile number

Gotadi may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule changes or any other information related to the transactions, via information. SMS or call to the contact phone number provided by the User when making a reservation; Gotadi may also contact the User by calling, SMS or email in case the User cannot or has not completed the reservation, for any reason, to know the User's willing with the reservation completion and also to help Users. There for, User unconditionally agrees that communications via SMS and / or Gotadi's voice call are upon the User's request and permission. The User will indemnify Gotadi for all types of damages and damages Gotadi suffered as a result of any action of the state regulatory authorities due to any User error on Gotadi in connection with the notice. mentioned above or provided by a wrong telephone number or email address provided by the User, for any reason.
 
User Responsibility 

Gotadi is only responsible for transactions made by Users through Gotadi. Gotadi will not be responsible for screening, censoring or controlling transactions, including whether the transaction is legal and valid according to the laws where User lives.

The user assures that he will comply with all additional procedures and guidelines, as amended from time to time, in connection with the use of the services. The user also assures that he will comply with all applicable laws and regulations regarding the use of services related to the authority for each transaction.

Users represent and confirm that they are in legal age to enter into a binding contract and not to be prohibited from using the Services under the laws of Vietnam or other applicable law..
 
Ads on Gotadi or affiliated websites

Gotadi is not responsible for any errors, omissions or descriptions on its website, or on any link or linked website. Gotadi does not endorse the quality of any ads on its sites in any manner. The user must verify the accuracy of all information before taking any action based on that information.

The linked sites are not under Gotadi's control and Gotadi is not responsible for the content of any linked website or any link on a linked website, or any changes or updates. for those sites. Gotadi provides such links to Users solely for their convenience, and the use of any such link does not imply endorsement of that site by Gotadi.
 
Insurrance

Except as expressly provided by Gotadi in any particular service or transfer, the purchase of full insurance is the User's obligation / choice and Gotadi does not accept any claims. Which arises from that.

Insurance, if provided as part of Gotadi's services / products, will comply to the insurance company's terms and conditions. The user will contact the insurance company directly if there are any complaints or disputes and Gotadi will not make any representations, whether express or implied, that will accept the requests of insurance company.
 
Cases of Force Majeure

The user agrees that there may be special case when operators such as airlines, hotels, companies or transportation providers cannot make reservations. confirmed for various reasons such as climatic conditions, labor unrest, insolvency, emergency business status, government decisions, regulatory and technical issues, cancel itineraries and flights ... If Gotadi is informed in advance of situations where a reservation may not be made, Gotadi will make every effort to provide the same replacement service to the customer or refund. Reservation amount after deducting reasonable service fees, if supported and refunded n from the respective service operators. The User agrees that Gotadi, as an agent that facilitates booking services, will not be responsible for any such circumstances and the customer must contact the supplier directly. provide that service for other solutions and get a refund (if any).

The User agrees that in situations due to any technical failure or other failure at Gotadi, previously committed services may not be provided or subject to significant changes. In such cases, Gotadi will refund the entire amount received from the customer for the use of such services minus any cancellation, refund, or other appropriate fees, completing any and Gotadi's entire responsibility with respect to failure to provide or inadequate provision of services. Additional amounts, if any, will be paid by the User.

Gotadi is not responsible for delays or inability to fulfill or fail to fulfill all or part of its obligations due to any cause not due to its acts or omissions and outside reasonable control, such as natural disasters, fires, strikes, sanctions, government actions, acts of terrorism or other similar causes, problems from airlines , rails, buses, hotels, or carriers. In such event, the affected User will be promptly notified as circumstances permit.

Without prejudice to any of the foregoing, Gotadi's maximum liability arising under any circumstances, in connection with any services provided on this website, will be limited to Pay the total amount received by the customer for the use of the service minus any cancellation, refund, or other fees, as applicable. In no event shall the liability include any additional losses, damages or costs beyond the amount of Gotadi collected for its services.

Gotadi is not responsible for any errors, omissions or representations on any of its websites, or on any affiliate or linked website.
 
Safety of downloaded data

Users understand and agree that any material and / or data downloaded or obtained by using the Service is done solely at their own decision and be responsible for any damage to your computer system or loss of data as a result of downloading such documents and / or data.

However, Gotadi will always make every effort to ensure that the content on its websites or other information channels does not contain viruses or malware.
 
Feedback from customers and solicitation of guests

Users are aware that Gotadi offers a variety of services such as hotel reservations, airline tickets, vacation packages and wants to learn about them, to enhance their travel services. Specifically, the User allows Gotadi to contact him about the provision of various Gotadi services through direct mail, email, phone calls, short message service (SMS). or any other means, at some point. In case the customer chooses not to contact, they will write to Gotadi to service@gotadi.com. Customers should read and understand Gotadi's privacy policies on the Gotadi website. Gotadi will contact, solicit User or share the User's information in accordance with those privacy policies.
 
Ownership

Gotadi may provide Users with content such as audio, images, graphics, videos or other materials contained in advertisements or information. This material may be protected by copyright, trademark, or other intellectual property rights and laws.

Users may use this material only with express permission from Gotadi and will not copy, transmit or create derivative works of such materials without explicit permission.

Users acknowledge and agree that they will not upload, copy or post any content contained on or through the Services that are protected by copyright or other proprietary rights of a third party, which There is no written permission of the owner of that right.

Any other proprietary or copyrighted content submitted with the owner's consent must contain the appropriate notice of ownership. Uploading or submitting copyrighted or other proprietary content without permission is illegal and may subject the User to personal liability or prosecution.
 
User's responsibility for VISA

The travel arrangements made by Gotadi also depend on the Visa requirements that each individual traveler must has by himself. Gotadi is not responsible for any issues, including being unable to travel, arising from such Visa requirements and nor is it responsible for refunding bookings that have not been used for any reason like that.
 
Limited Personal and Non-commercial Use

Unless otherwise specified, Gotadi's services are for User's personal and non-commercial use. Users may not alter, copy, distribute, transmit, display, perform, reproduce, publish, license or create derivative works, transfer or sell any information, parts software, product, or service is obtained from the Gotadi website without the express written consent of Gotadi.
 
Indemnify

The User agrees to indemnify, defend and keep Gotadi and / or its affiliates, websites and their successors / rights of successor harmless from any and all losses, obligations, claims, damages and expenses (including applicable legal fees and applicable interest rates) that Gotadi and / or its affiliates, partner websites and heirs / legal rights claimed or incurred arising out of, as a result of, or possibly payable for breach of or failure to make any statements, warranties, covenants or agreements made or any obligations that will be fulfilled by Users under this agreement.

Users will be solely responsible for any breach of any country-specific rules or code of conduct and Gotadi is not responsible for the same breach.
 
Right to refuse

Gotadi, in its sole discretion, reserves the right not to accept any order without having to explain any reason. Any contract to provide any of Gotadi's services is considered unfinished until the entire amount of the service has been received and approved by Gotadi.

Without prejudice to other remedies available to Gotadi under this agreement, under certain terms of service (TOS) or applicable law, Gotadi may restrict User activity, or terminate listing of listings. service section for the User, alerting other Users about the actions of a User, immediately and temporarily / indefinitely suspending or terminating the User's registration, and / or deny Users access to the website if:

- User violates this agreement, some terms of service (TOS) and / or accompanying references;
- Gotadi cannot verify or authenticate any information provided by the User; or
- Gotadi believes that User's actions may violate the rights of third parties or violate any applicable laws or lead to any liability to the User, to other Users of the site. and / or for Gotadi.

Gotadi may resume activity for Suspended Users at any time, at its sole discretion. Once suspended for an indefinite term, the User will not register or attempt to register with Gotadi or use the site in any way until it is restored by Gotadi.

Notwithstanding the foregoing, if User violates this agreement, certain terms of service (TOS) or accompanying references, Gotadi reserves the right to recover any appropriate amount that the User must pay to Gotadi and / or service provider and can sue if Gotadi deems it necessary.

Gotadi's right to cancel in the case of Invalid User Information

Users warrant that only accurate and valid information is provided to Gotadi in the process of requesting any service under this Agreement. Any false information from the User will invalidate this agreement and will void the User's rights to use the Gotadi services.

At any time during or after receiving a request to provide services from a User, if Gotadi discovers or has reason to believe that such request is unauthorized or that / the user provided is inaccurate or any facts have been misrepresented by the User, Gotadi, in its sole discretion, has an unrestricted right to perform any action against the User (s), including cancellation of reservation, without prior notice to Users. In such event, Gotadi is not responsible or liable for any loss or damage a User may incur as a result of such reservation or service cancellation.

The user expressly indemnifies Gotadi for any such claim or liability and shall not hold Gotadi liable for any loss or damage arising from the measures taken by Gotadi to protect. interests and honest customers. This also includes Gotadi's denial / cancellation of any bookings due to suspected fraudulent transactions.
 
Splits
 
If any provision of this Agreement is found to be invalid or unenforceable in whole or in part, such nullity or unenforceability will only apply to such provision or portion thereof. The remainder of that provision and all other provisions of this Agreement will continue to be valid and fully enforceable.
 
Headings

The headings and subsections presented here are for convenience only and are not easily identifiable and are not intended to describe, explain, define or limit the scope, extent or purpose of this Agreement, of the Articles User's terms and conditions, notices, or rights to use this website are set forth herein or any other part or page of the Gotadi Website or its partner websites or any terms of this Agreement in any way.

In case any of the terms, conditions and notices herein conflict with the Additional Terms or other terms and instructions on any Gotadi website, these terms will be applied.
 
Relationship

There is no provision in any agreement, terms and conditions or notice, or the User's right to use this website as set forth herein or any part or page of Gotadi's web sites or Partner websites, which are deemed to form a partnership between the User and Gotadi, and neither party has any binding rights or is deemed to be the agent of the other party in any way.
 
Updated information by Gotadi

The user acknowledges that Gotadi provides services with reasonable diligence and care. Gotadi makes every effort to ensure that Users do not encounter any inconvenience. However, from time to time, the information, software, products and services included or available on Gotadi's websites or other sales channels and promotional materials may be inaccurate. or typographical errors, will be corrected immediately after Gotadi realized. Changes are / may be made periodically or in addition to the provided information. Gotadi may make improvements and / or changes on its sites at any time without notice to the User. Any advice received without going through Gotadi's authorized representative through Gotadi's websites should not be used as a basis for making decisions.
 
Change the Terms of Use

Gotadi reserves the right to change the terms, conditions, and notices provided on Gotadi's website. It is the responsibility of the user to regularly review these terms and conditions.
 
Competence
 
Gotadi expressly disclaims any implied warranties granted by the laws of any jurisdiction or country other than where Gotadi offices are operating. Gotadi considers itself and intends to be the sole authority of the courts in Vietnam.
 
User's Responsibility for this Agreement

Users fully agree that they are solely at their own risk in using the services. To the extent that Gotadi is only a booking agent on behalf of third party service providers, Gotadi will not have any responsibility for any aspect of the service standards provided by the service Provider. In all cases, Gotadi is not responsible for the services provided by the service providers.

Gotadi completely disclaims all types of warranties, whether express or implied. No advice or information, whether oral or written, that the User obtains from Gotadi or through the services, will constitute any warranties not expressly set forth herein. or in terms and conditions of service. If the User disagrees with any of the above, they are advised not to read the materials on any of Gotadi's pages or use any content, pages, information or any other materials. powered by Gotadi. The only remedy of the User's failure to agree, in whole or in part, of this Terms of Use, is to stop using the services after giving Gotadi written notice.

B. Privacy agreement

This Privacy Policy describes how we collect, use, disclose, or process the personal information we collect from individuals who use the Gotadi.com website ("Data" Personal Data ") regarding the services we provide via the Gotadi.com website (" Website "). By accessing this Website, the user agrees to the collection, use, disclosure and processing of his Personal Data in the manner described in this Privacy Policy and agrees to waive all rights claim damages on this Personal Data in competent jurisdictions and jurisdictions. All data that we collect and process is stored on servers located in Vietnam, and will be stored on the system until we continue to provide services on the Website.
 
We reserve the right to modify this Privacy Policy to reflect changes in the law, the practice of collecting and using Personal Data, about the features of the Website or advances in technology. If there are adjustments that change the way we collect or use users' Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning. of this Privacy Policy. Therefore, users should review this Privacy Policy periodically to stay updated on our latest policies and practices. Gotadi will also highlight these important changes before making them.
 
Information we collect
 
We collect the Personal Data that the User provides us when using this Website. Personal Data may include name, address, telephone number, credit card number or e-mail address. We also collect information that is not personally identifiable, but may be related to a User's Personal Data, including username, IP address and password, as well as search for departments likes related to specific User searches.
 
Protecting User Personal Data
 
To prevent unauthorized access, we maintain procedures both offline and online, to the extent appropriate to protect Personal Data against accidental or unlawful destruction, or due to data loss. , unexpected data changes, unauthorized disclosure or data access. To protect credit card transactions, Gotadi currently uses SSL (Secure Socket Layer) Technology to encrypt credit card information in the transfer process..
 
How do we use the information we collect?
 
We use Personal Data and other information collected through this Website to register Users on our Website and Rewards Program, to provide Users with the following products and services. request, to build features that make the services available on this Website easier to use, and to contact the User about these services. Personal Data is important for us to help customers book faster, better support customers and timely notice of new services and special offers. From time to time, Gotadi may contact the User to request User feedback about the use of this Website, to help us improve the Website, or to introduce the User to special savings plans or promotions. The User is a User of the Website, where the User has agreed to recognize such communications. If the User does not wish to receive notices of savings plans or special promotions, the User simply refuses to receive them by replying to Gotadi via the link provided in such notices.
 
Sharing User Personal Data
 
Gotadi may share User Personal Data with third parties that we hire to perform services on our behalf, to promote our products and services, to handle transactions. translate credit cards or provide Customer Service Users. All such third parties will be obligated to maintain the security and confidentiality of Personal Data, and only process Personal Data in accordance with our instructions.
 
In some cases, Gotadi may require the User to deal directly with a third party to obtain services, or when the User uses this Website to book a hotel or to obtain a good product. Other services, we may provide User Personal Data to that hotel or other relevant third parties.
 
Gotadi may disclose Personal Data in order to protect itself from legal obligations, to meet court requests, legal proceedings, and legal requirements of law enforcement officers. in accordance with applicable law. We may also disclose to buyers related to any sale, transfer, or cession of all or part of our business or company. We may also disclose Personal Data to enforce or apply terms and conditions that apply to our products and services, or to protect our rights, property, our Website users, or others.
 
Our policy on Cookies
 
To serve Users faster and with better quality, we use "cookie" technology on our Website. Cookies are small sets of code, usually stored on a user's computer hard drive, allowing a Web site to "personalize" itself to each user by remembering information about that user's visit. go to that Website. Cookies can store a variety of information, including IP addresses, navigation data, server information, data transmission times, user preferences, and e-mail addresses and passwords. set up to access the Website. The "Help" section on the toolbar of most Internet browsers will tell the User how to prevent the User's browser from accepting new cookies or how to configure the User's browser to completely refuse cookies. If you disable cookies, you may not be able to access important functions or features of this Website and its use may be restricted. The cookies used on this Website are related to the user's Personal Data.
 
How can Users access or change their personally identifiable information?
 
If the User wishes to update any Personal Data that the User has previously provided, or exercise any right to access, correct, delete, or object to the processing of the User's Personal Data Use is subject to applicable laws, please email us at service@gotadi.com. To protect the User's privacy and security, we will verify the User's identity before granting access to or altering User's Personal Data. Any request to access User's Personal Data will be answered within 30 days.

A. Terms of use agreementScope of application

This agreement ("User Agreement") is a summary of the terms and conditions for Gotadi and its affiliates to provide services to people ("Users") who intend to buy or inquire about any Gotadi products and / or services using the Gotadi website or use any other Gotadi user interface channel, including salespeople, representative offices, telephone exchanges, advertisements, promotional campaigns, ...

Both Users and Gotadi are individually called "stakeholder" in this agreement and collectively referred to as "stakeholders".

The User's responsibility to acknowledge this agreement

Users using services from Gotadi will be deemed to have read, understood and absolutely accept the terms and conditions of this agreement, an agreement that governs User's transactions or the provision of such services by Gotadi in practice, and will bind User. All rights and obligations of User and / or Gotadi in respect of any services provided by Gotadi will be limited to the scope of this agreement.

Gotadi reserves the right at its sole discretion to terminate access to any or all parts of Gotadi's website or other sales channels and related services or any part thereof at any time, without notice, for general maintenance or for any reason.

In addition to this Agreement, there are some specific terms of service (TOS) for services / products offered by Gotadi such as airline tickets, hotels, vacation packages, etc. This TOS will be provided/ updated by Gotadi and shall be deemed to be part of this Agreement and in the event of a conflict between such other Specific Terms of Service (TOS) and this Agreement, the terms of this Agreement will be applied. Users will be required to read and accept the TOS in relation to the services / products that the User has used.

Besides that, the Service Provider may also provide terms and instructions for special features, offers or operating rules and policies for each Service (for example, flights, hotel reservations, service packages …). The User is responsible for ensuring compliance with the Service Provider's terms and instructions or operating policies, which include the terms and conditions set forth in the fare rules, shipping contracts, or other provisions of Service Providers.

Gotadi's services are provided to the User only on condition that he or she accepts without modifying all terms, conditions and notices in this Agreement and other Specific Terms of Service (TOS). To eliminate suspicion, this is clarified as follows: The User�s use of the Services is a user's acknowledgment and acceptance of these Terms and other specific Terms of Service (TOS). If the User does not agree to any part of such terms, conditions and notices, the User does not need to use the Gotadi Services.

In case any of these terms, conditions and notices herein conflict with the Additional Terms or other terms and instructions in any other Gotadi documents, these terms will be applied
 
Third Party Account Information

By using the Account Access service on Gotadi's website, users allow Gotadi and its agents to access third-party websites, including Banks and other payment gateways, as they designate or on their behalf to obtain the requested information

During registration, the User will choose a password and be responsible for the password and account security.

Users are solely responsible for all activities that occur when using their password or account. Users are responsible to notify Gotadi immediately in writing of any unauthorized use of their password or account or any security breach. Gotadi will not be responsible for any losses that may occur to a User due to unauthorized use of their password or account, whether they know it or not. Users will not use other people's passwords at any time.
 
Payment costs

Gotadi reserves the right to charge the rates listed specifically on the web site, as well as transaction fees based on those completed transactions. Gotadi also reserves the right to change any or all fees without notice.

Users will be solely responsible for all charges, fees, taxes, taxes, and any fixed amounts payable, resulting from the use of the services.

In case that Gotadi charges not enough of listing fees, services or transaction fees or any other fees by technical issue or other reason, Gotadi reserves the right to deduct / charge / claim the rest after that transaction at its sole discretion.

On rare occasions, if the booking is not confirmed for any reason, we will issue a refund and notify you. Gotadi has no obligation to rebook or compensate / replace an unconfirmed reservation. All subsequent bookings will be processed as new transactions, without reference to previously unconfirmed bookings.

The user will request Gotadi to refund the money for the hotel reservation or flight tickets but have not used it for any reason within 90 days from the departure date for the flight ticket and / or Check-in date for hotel reservation. Any refunds that apply will be processed according to the policies of Airlines, Hotels and Gotadi on a case by case basis. Refunds will not be made for any requests made after the 90-day period above. All amounts due to hotel / flight / tour bookings but not yet used as such will be deemed lost.
  
Information security

Any information specifically mentioned by Gotadi as Confidential information must be kept by the User confidential and not disclosed except as required by law or for the purposes of this agreement and the obligations of both parties in it.
 
Gotadi uses the user's mobile number

Gotadi may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule changes or any other information related to the transactions, via information. SMS or call to the contact phone number provided by the User when making a reservation; Gotadi may also contact the User by calling, SMS or email in case the User cannot or has not completed the reservation, for any reason, to know the User's willing with the reservation completion and also to help Users. There for, User unconditionally agrees that communications via SMS and / or Gotadi's voice call are upon the User's request and permission. The User will indemnify Gotadi for all types of damages and damages Gotadi suffered as a result of any action of the state regulatory authorities due to any User error on Gotadi in connection with the notice. mentioned above or provided by a wrong telephone number or email address provided by the User, for any reason.
 
User Responsibility 

Gotadi is only responsible for transactions made by Users through Gotadi. Gotadi will not be responsible for screening, censoring or controlling transactions, including whether the transaction is legal and valid according to the laws where User lives.

The user assures that he will comply with all additional procedures and guidelines, as amended from time to time, in connection with the use of the services. The user also assures that he will comply with all applicable laws and regulations regarding the use of services related to the authority for each transaction.

Users represent and confirm that they are in legal age to enter into a binding contract and not to be prohibited from using the Services under the laws of Vietnam or other applicable law..
 
Ads on Gotadi or affiliated websites

Gotadi is not responsible for any errors, omissions or descriptions on its website, or on any link or linked website. Gotadi does not endorse the quality of any ads on its sites in any manner. The user must verify the accuracy of all information before taking any action based on that information.

The linked sites are not under Gotadi's control and Gotadi is not responsible for the content of any linked website or any link on a linked website, or any changes or updates. for those sites. Gotadi provides such links to Users solely for their convenience, and the use of any such link does not imply endorsement of that site by Gotadi.
 
Insurrance

Except as expressly provided by Gotadi in any particular service or transfer, the purchase of full insurance is the User's obligation / choice and Gotadi does not accept any claims. Which arises from that.

Insurance, if provided as part of Gotadi's services / products, will comply to the insurance company's terms and conditions. The user will contact the insurance company directly if there are any complaints or disputes and Gotadi will not make any representations, whether express or implied, that will accept the requests of insurance company.
 
Cases of Force Majeure

The user agrees that there may be special case when operators such as airlines, hotels, companies or transportation providers cannot make reservations. confirmed for various reasons such as climatic conditions, labor unrest, insolvency, emergency business status, government decisions, regulatory and technical issues, cancel itineraries and flights … If Gotadi is informed in advance of situations where a reservation may not be made, Gotadi will make every effort to provide the same replacement service to the customer or refund. Reservation amount after deducting reasonable service fees, if supported and refunded n from the respective service operators. The User agrees that Gotadi, as an agent that facilitates booking services, will not be responsible for any such circumstances and the customer must contact the supplier directly. provide that service for other solutions and get a refund (if any).

The User agrees that in situations due to any technical failure or other failure at Gotadi, previously committed services may not be provided or subject to significant changes. In such cases, Gotadi will refund the entire amount received from the customer for the use of such services minus any cancellation, refund, or other appropriate fees, completing any and Gotadi's entire responsibility with respect to failure to provide or inadequate provision of services. Additional amounts, if any, will be paid by the User.

Gotadi is not responsible for delays or inability to fulfill or fail to fulfill all or part of its obligations due to any cause not due to its acts or omissions and outside reasonable control, such as natural disasters, fires, strikes, sanctions, government actions, acts of terrorism or other similar causes, problems from airlines , rails, buses, hotels, or carriers. In such event, the affected User will be promptly notified as circumstances permit.

Without prejudice to any of the foregoing, Gotadi's maximum liability arising under any circumstances, in connection with any services provided on this website, will be limited to Pay the total amount received by the customer for the use of the service minus any cancellation, refund, or other fees, as applicable. In no event shall the liability include any additional losses, damages or costs beyond the amount of Gotadi collected for its services.

Gotadi is not responsible for any errors, omissions or representations on any of its websites, or on any affiliate or linked website.
 
Safety of downloaded data

Users understand and agree that any material and / or data downloaded or obtained by using the Service is done solely at their own decision and be responsible for any damage to your computer system or loss of data as a result of downloading such documents and / or data.

However, Gotadi will always make every effort to ensure that the content on its websites or other information channels does not contain viruses or malware.
 
Feedback from customers and solicitation of guests

Users are aware that Gotadi offers a variety of services such as hotel reservations, airline tickets, vacation packages and wants to learn about them, to enhance their travel services. Specifically, the User allows Gotadi to contact him about the provision of various Gotadi services through direct mail, email, phone calls, short message service (SMS). or any other means, at some point. In case the customer chooses not to contact, they will write to Gotadi to service@gotadi.com. Customers should read and understand Gotadi's privacy policies on the Gotadi website. Gotadi will contact, solicit User or share the User's information in accordance with those privacy policies.
 
Ownership

Gotadi may provide Users with content such as audio, images, graphics, videos or other materials contained in advertisements or information. This material may be protected by copyright, trademark, or other intellectual property rights and laws.

Users may use this material only with express permission from Gotadi and will not copy, transmit or create derivative works of such materials without explicit permission.

Users acknowledge and agree that they will not upload, copy or post any content contained on or through the Services that are protected by copyright or other proprietary rights of a third party, which There is no written permission of the owner of that right.

Any other proprietary or copyrighted content submitted with the owner's consent must contain the appropriate notice of ownership. Uploading or submitting copyrighted or other proprietary content without permission is illegal and may subject the User to personal liability or prosecution.
 
User's responsibility for VISA

The travel arrangements made by Gotadi also depend on the Visa requirements that each individual traveler must has by himself. Gotadi is not responsible for any issues, including being unable to travel, arising from such Visa requirements and nor is it responsible for refunding bookings that have not been used for any reason like that.
 
Limited Personal and Non-commercial Use

Unless otherwise specified, Gotadi's services are for User's personal and non-commercial use. Users may not alter, copy, distribute, transmit, display, perform, reproduce, publish, license or create derivative works, transfer or sell any information, parts software, product, or service is obtained from the Gotadi website without the express written consent of Gotadi.
 
Indemnify

The User agrees to indemnify, defend and keep Gotadi and / or its affiliates, websites and their successors / rights of successor harmless from any and all losses, obligations, claims, damages and expenses (including applicable legal fees and applicable interest rates) that Gotadi and / or its affiliates, partner websites and heirs / legal rights claimed or incurred arising out of, as a result of, or possibly payable for breach of or failure to make any statements, warranties, covenants or agreements made or any obligations that will be fulfilled by Users under this agreement.

Users will be solely responsible for any breach of any country-specific rules or code of conduct and Gotadi is not responsible for the same breach.
 
Right to refuse

Gotadi, in its sole discretion, reserves the right not to accept any order without having to explain any reason. Any contract to provide any of Gotadi's services is considered unfinished until the entire amount of the service has been received and approved by Gotadi.

Without prejudice to other remedies available to Gotadi under this agreement, under certain terms of service (TOS) or applicable law, Gotadi may restrict User activity, or terminate listing of listings. service section for the User, alerting other Users about the actions of a User, immediately and temporarily / indefinitely suspending or terminating the User's registration, and / or deny Users access to the website if:

• User violates this agreement, some terms of service (TOS) and / or accompanying references;
• Gotadi cannot verify or authenticate any information provided by the User; or
  - Gotadi believes that User's actions may violate the rights of third parties or violate any applicable laws or lead to any liability to the User, to other Users of the site. and / or for Gotadi.

Gotadi may resume activity for Suspended Users at any time, at its sole discretion. Once suspended for an indefinite term, the User will not register or attempt to register with Gotadi or use the site in any way until it is restored by Gotadi.

Notwithstanding the foregoing, if User violates this agreement, certain terms of service (TOS) or accompanying references, Gotadi reserves the right to recover any appropriate amount that the User must pay to Gotadi and / or service provider and can sue if Gotadi deems it necessary.

Gotadi's right to cancel in the case of Invalid User Information

Users warrant that only accurate and valid information is provided to Gotadi in the process of requesting any service under this Agreement. Any false information from the User will invalidate this agreement and will void the User's rights to use the Gotadi services.

At any time during or after receiving a request to provide services from a User, if Gotadi discovers or has reason to believe that such request is unauthorized or that / the user provided is inaccurate or any facts have been misrepresented by the User, Gotadi, in its sole discretion, has an unrestricted right to perform any action against the User (s), including cancellation of reservation, without prior notice to Users. In such event, Gotadi is not responsible or liable for any loss or damage a User may incur as a result of such reservation or service cancellation.

The user expressly indemnifies Gotadi for any such claim or liability and shall not hold Gotadi liable for any loss or damage arising from the measures taken by Gotadi to protect. interests and honest customers. This also includes Gotadi's denial / cancellation of any bookings due to suspected fraudulent transactions.
 
Splits
 
If any provision of this Agreement is found to be invalid or unenforceable in whole or in part, such nullity or unenforceability will only apply to such provision or portion thereof. The remainder of that provision and all other provisions of this Agreement will continue to be valid and fully enforceable.
 
Headings

The headings and subsections presented here are for convenience only and are not easily identifiable and are not intended to describe, explain, define or limit the scope, extent or purpose of this Agreement, of the Articles User's terms and conditions, notices, or rights to use this website are set forth herein or any other part or page of the Gotadi Website or its partner websites or any terms of this Agreement in any way.

In case any of the terms, conditions and notices herein conflict with the Additional Terms or other terms and instructions on any Gotadi website, these terms will be applied.
 
Relationship

There is no provision in any agreement, terms and conditions or notice, or the User's right to use this website as set forth herein or any part or page of Gotadi's web sites or Partner websites, which are deemed to form a partnership between the User and Gotadi, and neither party has any binding rights or is deemed to be the agent of the other party in any way.
 
Updated information by Gotadi

The user acknowledges that Gotadi provides services with reasonable diligence and care. Gotadi makes every effort to ensure that Users do not encounter any inconvenience. However, from time to time, the information, software, products and services included or available on Gotadi's websites or other sales channels and promotional materials may be inaccurate. or typographical errors, will be corrected immediately after Gotadi realized. Changes are / may be made periodically or in addition to the provided information. Gotadi may make improvements and / or changes on its sites at any time without notice to the User. Any advice received without going through Gotadi's authorized representative through Gotadi's websites should not be used as a basis for making decisions.
 
Change the Terms of Use

Gotadi reserves the right to change the terms, conditions, and notices provided on Gotadi's website. It is the responsibility of the user to regularly review these terms and conditions.
 
Competence
 
Gotadi expressly disclaims any implied warranties granted by the laws of any jurisdiction or country other than where Gotadi offices are operating. Gotadi considers itself and intends to be the sole authority of the courts in Vietnam.
 
User's Responsibility for this Agreement

Users fully agree that they are solely at their own risk in using the services. To the extent that Gotadi is only a booking agent on behalf of third party service providers, Gotadi will not have any responsibility for any aspect of the service standards provided by the service Provider. In all cases, Gotadi is not responsible for the services provided by the service providers.

Gotadi completely disclaims all types of warranties, whether express or implied. No advice or information, whether oral or written, that the User obtains from Gotadi or through the services, will constitute any warranties not expressly set forth herein. or in terms and conditions of service. If the User disagrees with any of the above, they are advised not to read the materials on any of Gotadi's pages or use any content, pages, information or any other materials. powered by Gotadi. The only remedy of the User's failure to agree, in whole or in part, of this Terms of Use, is to stop using the services after giving Gotadi written notice.

B. Privacy agreement

This Privacy Policy describes how we collect, use, disclose, or process the personal information we collect from individuals who use the Gotadi.com website ("Data" Personal Data ") regarding the services we provide via the Gotadi.com website (" Website "). By accessing this Website, the user agrees to the collection, use, disclosure and processing of his Personal Data in the manner described in this Privacy Policy and agrees to waive all rights claim damages on this Personal Data in competent jurisdictions and jurisdictions. All data that we collect and process is stored on servers located in Vietnam, and will be stored on the system until we continue to provide services on the Website.
 
We reserve the right to modify this Privacy Policy to reflect changes in the law, the practice of collecting and using Personal Data, about the features of the Website or advances in technology. If there are adjustments that change the way we collect or use users' Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning. of this Privacy Policy. Therefore, users should review this Privacy Policy periodically to stay updated on our latest policies and practices. Gotadi will also highlight these important changes before making them.
 
Information we collect
 
We collect the Personal Data that the User provides us when using this Website. Personal Data may include name, address, telephone number, credit card number or e-mail address. We also collect information that is not personally identifiable, but may be related to a User's Personal Data, including username, IP address and password, as well as search for departments likes related to specific User searches.
 
Protecting User Personal Data
 
To prevent unauthorized access, we maintain procedures both offline and online, to the extent appropriate to protect Personal Data against accidental or unlawful destruction, or due to data loss. , unexpected data changes, unauthorized disclosure or data access. To protect credit card transactions, Gotadi currently uses SSL (Secure Socket Layer) Technology to encrypt credit card information in the transfer process..
 
How do we use the information we collect?
 
We use Personal Data and other information collected through this Website to register Users on our Website and Rewards Program, to provide Users with the following products and services. request, to build features that make the services available on this Website easier to use, and to contact the User about these services. Personal Data is important for us to help customers book faster, better support customers and timely notice of new services and special offers. From time to time, Gotadi may contact the User to request User feedback about the use of this Website, to help us improve the Website, or to introduce the User to special savings plans or promotions. The User is a User of the Website, where the User has agreed to recognize such communications. If the User does not wish to receive notices of savings plans or special promotions, the User simply refuses to receive them by replying to Gotadi via the link provided in such notices.
 
Sharing User Personal Data
 
Gotadi may share User Personal Data with third parties that we hire to perform services on our behalf, to promote our products and services, to handle transactions. translate credit cards or provide Customer Service Users. All such third parties will be obligated to maintain the security and confidentiality of Personal Data, and only process Personal Data in accordance with our instructions.
 
In some cases, Gotadi may require the User to deal directly with a third party to obtain services, or when the User uses this Website to book a hotel or to obtain a good product. Other services, we may provide User Personal Data to that hotel or other relevant third parties.
 
Gotadi may disclose Personal Data in order to protect itself from legal obligations, to meet court requests, legal proceedings, and legal requirements of law enforcement officers. in accordance with applicable law. We may also disclose to buyers related to any sale, transfer, or cession of all or part of our business or company. We may also disclose Personal Data to enforce or apply terms and conditions that apply to our products and services, or to protect our rights, property, our Website users, or others.
 
Our policy on Cookies
 
To serve Users faster and with better quality, we use "cookie" technology on our Website. Cookies are small sets of code, usually stored on a user's computer hard drive, allowing a Web site to "personalize" itself to each user by remembering information about that user's visit. go to that Website. Cookies can store a variety of information, including IP addresses, navigation data, server information, data transmission times, user preferences, and e-mail addresses and passwords. set up to access the Website. The "Help" section on the toolbar of most Internet browsers will tell the User how to prevent the User's browser from accepting new cookies or how to configure the User's browser to completely refuse cookies. If you disable cookies, you may not be able to access important functions or features of this Website and its use may be restricted. The cookies used on this Website are related to the user's Personal Data.
 
How can Users access or change their personally identifiable information?
 
If the User wishes to update any Personal Data that the User has previously provided, or exercise any right to access, correct, delete, or object to the processing of the User's Personal Data Use is subject to applicable laws, please email us at service@gotadi.com. To protect the User's privacy and security, we will verify the User's identity before granting access to or altering User's Personal Data. Any request to access User's Personal Data will be answered within 30 days.